PURCHASE AND SALE RULES

General Provisions

The purchase and sale rules (hereinafter - the Rules) are a legal document binding the Parties and determining the mutual rights and obligations between the Purchaser and the e-shop “aika.lt,” conditions for the purchase of goods and payment, procedure for the delivery and return of goods, responsibilities of the Parties and other provisions related to the purchase and sale of goods.

The Seller has the right at any time to change, amend or supplement the Rules, while taking into consideration the requirements specified in the legislation. The amendment of the Rules shall be valid only to those orders of goods which were submitted after the amendment of the Rules. 

Only the following shall have the right to use the services of “aika.lt”: natural persons with legal capacity; minors from the age of fourteen to eighteen provided that they have the consent of their parents or guardians, except in cases when they dispose their income individually; legal entities and their authorized representatives. 

The online shop “aika.lt” carries out trading activities only in the territory of the Republic of Lithuania. 

Personal Data Protection Guarantee

“Aika.lt” has the right to collect and process personal data specified by the Purchaser and to submit it to third persons in case it is necessary for the execution of the order. “Aika.lt” may use the personal data of the Purchaser for the purpose of advertising and provision of information. 

They Purchaser may prohibit the collection and processing of his/her personal data for marketing purposes (sending news, discounts by email or mobile phone) by informing “aika.lt” by email info@aika.lt, except in cases when such collection and processing of personal data is necessary for the fulfilment of requirements, arising from the Purchase-Sale Agreement, or execution of the order. For more information, see “Privacy Policy”. 

Conclusion of the Purchase-Sale Agreement

The agreement between the Purchaser and the Seller is considered to be concluded from the moment when the Purchaser chooses the goods and after forming the shopping cart, presses the button “Pay”. 

Rights of the Purchaser

The Purchaser has the right to purchase goods on “aika.lt” online shop in accordance with the procedure determined by these Rules and the online shop.

The Purchaser has the right to withdraw from the Purchase-Sale Agreement with the Seller by written notice (by email while indicating the item he/she wants to return and its order number) submitted to the Seller within 14 calendar days from the date of delivery of the goods.

This Purchaser may execute this right only in case when the item is not damaged, its presentation is not changed and it has not been used. The right of the Purchaser indicated in the Clause 4.2. of the Rules shall be executed in accordance with the Order No. 258 of 17 August 2001 “Regarding the Approval of Rules on Sale of Products and Provision of Services where the Contracts are Concluded by Means of Distance Communication”. 

Obligations of the Purchaser

The Purchaser shall accept the ordered goods and pay the price of them and the delivery price (if any). 

In case the details provided in the Purchaser’s registration form change, the Purchaser shall immediately update such data. 

The Purchaser is obliged not to disclose the login details to the third persons. In case the Purchaser loses the login details, he/she shall immediately inform the Seller by means of communication specified in the sections “Contacts”.

The Purchaser, while using the services of the online shop “aika.lt”, is obliged to follow these Rules and not to violate the laws of the Republic of Lithuania. 

Rights of the Seller

If the Purchaser attempts to negatively affect the work, security or stable operation of the online shop, the Seller has the right, without any prior notice, to limit or terminate the access of the Purchaser to the online shop or, in exceptional cases, to cancel the Purchaser’s registration.

In case of special circumstances, the Seller has the right to temporarily or completely terminate the activities of the online ship, without any prior notice to the Purchaser.

The Seller has the right, without any prior notice to the Purchaser, to cancel his/her order if the Purchaser fails to pay for the goods within 48 hours.   

“Aika.lt” has the right to refuse to conclude the Purchase-Sale Agreement with a specific Purchaser, which withdrew from the Purchase-Sale Agreement and returned the goods two times or more within the last 12 months.  

“Aika.lt” has the right to terminate the Purchase-Sale Agreement if the stocks of the goods specified in the agreement expired as well as if the agreement was concluded by the person who, according to these Rules, was not entitled to conclude it.  

Obligations of the Seller

The Seller is obliged to deliver the goods ordered by the Purchaser at the address indicated by him/her. Such delivery of goods shall be carried out in accordance with the terms and conditions provided for in these Rules. 

In case of serious circumstances when the Seller cannot provide the goods ordered by the Purchaser, the Seller shall be obliged to offer analogous goods to the Purchaser and if the Purchaser refuses to accept the analogous goods, the Seller shall return the amount of money paid by the Purchaser (if the Purchaser paid for the goods) within 5 business days. 

Prices of Goods, Payment Procedure and Terms 

The prices of goods on the online shop and in the order form are indicated in euro (VAT inclusive). “Aika.lt” reserves the right to change the prices of the goods in case of changes in tax rates.  

The Purchaser pays for the goods by bank transfer – the Purchaser has to pre-print the order-account and go to the bank’s branch in order to transfer the amount of money to the bank account of “aika.lt” or it can be done by using the services of online banking.  

Delivery of Goods

The goods shall be delivered by the Seller or its authorized representative.

The Seller is obliged to deliver the goods in accordance with the terms specified in the descriptions of the goods. The mentioned terms shall not be applied if there is a shortage of the required goods in the warehouse and the Purchaser is informed about such shortage. The Purchaser understands that in exceptional cases the delivery of goods may be delayed due to force majeure circumstances. 

The goods are delivered to the address indicated by the Purchaser, on business days, from 08:00 a.m. to 05:00 p.m. 

The Purchaser is obliged to personally accept the goods. If the Purchaser is not able to accept the goods himself/herself, and the goods are delivered to the indicated address in accordance with the details provided by the Purchaser, the Purchaser is not entitled to make a claim for the delivery of goods to the wrong entity.  

At the time of delivery, the Purchaser shall, together with the Seller or its authorized representative, check the condition of the parcel, the quantity, quality and range of the products. When the Purchaser signs the invoice (consignment note) or any other transfer-acceptance document, it shall be considered that the parcel was delivered in an appropriate condition. 

In case when the Purchaser, in accordance with these Rules, terminates the Purchase-Sale Agreement, the Purchaser is obliged to pay all direct costs of returning the goods to the Seller. The amount of these costs incurred by the Seller shall be deducted from the amount of money which has to be paid back to the Purchaser for the returned goods.  

Return and Replacement of Goods

       The return and replacement of goods is carried out in accordance with the “Rules for Returning and Replacing Items” approved by the Order No. 217 of 29 June 2001 of the Minister of Economy of the Republic of Lithuania as well as “Rules on Sale of Products and Provision of Services where the Contracts are Concluded by Means of Distance Communication” approved by the Order No. 258 of 17 August 2001 of the Minister of Economy of the Republic of Lithuania.

       The Purchaser can execute the right of returning and replacing the goods within 7 (seven) business days from the day the goods are delivered to him/her, by informing the Seller in accordance with the procedure determined in Clause 4.2 of the Rules. 

       The item being returned shall be in its original, organized packaging, it shall not be used as well as not damaged and it shall have its presentation (the labels shall not be damaged, the protective films shall not be removed, the packaging shall not be torn apart, etc.). The item being returned shall have the same set as the Purchaser received it. When returning the item, the purchase documents shall also be submitted. 

       The Purchaser can return the goods personally at the address Liejyklos St. 4, Šiauliai, on business days from 08:00 a.m. to 05:00 p.m., or it can be sent via courier services, by registered mail or self-service parcel terminals. In case the goods are returned in accordance with the right provided for in Clause 4.2., the Purchaser has to bear the costs of returning the goods. When the Purchaser is returning the item due to the fact that he/she has received the wrong item or/and the received item is defective, the Seller is obliged to accept such goods and replace them with analogous proper goods. In case the Seller does not have analogous goods, the Seller shall return to the Purchaser the amount of money paid for the goods. 

       The Seller has the right to refuse to accept the goods returned by the Purchaser in case the Purchaser does not follow the procedure for returning the goods provided for in these rules. 

For more information, see “Return and Replacement of Goods”.  

Liabilities of the Parties

The Purchaser shall be responsible for the accuracy of the data provided in the registration form. The Purchaser takes the responsibility for consequences arising due to the falseness or inaccuracy of the data provided in the registration form. 

The Purchaser must protect the personal data necessary to log in to the online shop and he/she shall not disclose such details as well as ensure that such data is known only to him/her and only he/she uses such data. The Purchaser shall also not to transfer such data or otherwise make it possible for other persons to access or use such data. All actions performed while using the Purchaser’s identification data are considered to be performed by the Purchaser and the Purchaser shall be responsible for the consequences of such actions. 

The Seller is exempted from any responsibility in cases when the loss arises due to the fact that the Purchaser, without taking account the recommendations of the Seller and the obligations of the Purchaser, did not become familiar with these Rules although such an opportunity was given to him/her. 

The Seller shall not be held responsible for the information provided on the websites of other companies, even if the Purchaser accesses such websites through the links provided on the online shop of the Seller. 

Information Exchange

The Seller sends all notices to the email address indicated in the Purchaser’s registration form.

The Purchaser sends all notices and inquiries to the addresses indicated on the Seller’s online shop, in the section “Contacts”. 

Final Provisions

Any relations arising on the basis of these Rules shall be regulated by the laws of the Republic of Lithuania. 

All disputes arising from or related to the Purchase-Sale Agreement between the Purchaser and the Seller shall be settled by means of mutual negotiation. In case of failure of such amicable settlement, the disputes shall be resolved in accordance with the procedure determined by the laws of the Republic of Lithuania.